Itek Colour Graphics - we or us
Customer - you or your
Consumer - any person who buys goods from us for purposes which are outside his trade, business or profession
Goods - the computer hardware and software products sold by us to you including packaging, manuals and any other ancillary components or documents.
Conditions - means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by us
Our address – 16 King Charles House, Cavalier Court, Bumpers Way, Chippenham, Wiltshire, SN14 6LH
Our business facsimile number - +44 (0)1249 448615
Our electronic mail address - Customer Support (firstname.lastname@example.org)
What information we collect and how
The information we collect via this website may include:
- Any personal details you type in and submit, such as name, address, email address, etc.
- Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the Help facility provided with your browser. If you disable cookies, you will not be able to receive personalised facilities and your progress to check out may take longer. The cookies store information only for as long as you are viewing the website. If you do not want your visits to our website to be monitored in this way you can opt-out by clicking here.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
What we do with your information
Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-
- to process your order, to process any application for finance or a mobile phone contract etc., to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- to carry out security checks (this may involve passing your details to Experian Limited, or another credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions); and
- to comply with legal requirements (e.g. if you buy a TV or similar, we are obliged to pass your details to the TV licensing authority). We would also like to inform you of various promotions, goods and services that may be of interest to you. These would come from any of our chains, including ourselves Itek Colour Graphics Ltd. (ICG®), ColourPeople or dcs associates. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology. You may unsubscribe at a later date, if you wish - see "Your rights" section below.
- You can ask us to update your personal information by emailing precise details of your request to email@example.com. Please ensure you type "update" in the subject line of your email.
- You can ask us not to send you future marketing communications. To do this, simply email firstname.lastname@example.org. Type "No Marketing" or “unsubscribe” in the subject line and then the following in the main text:-
We will then suppress your data from all direct marketing, although we will still keep it for processing your order and fulfilling customer service and after sale obligations.
- your full name
- your postal address, including postcode
- your email address
- Alternatively, you can post your request to the address in below.
- You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to Itek Colour Graphics Ltd. to cover our administration costs:-
Customer Services (Data Subject Request)
Itek Colour Graphics Ltd. (ICG®)
16 King Charles House,
Cavalier Court, Bumpers Way,